Shopware FAQs: Your questions, our answers!

Shopware is a powerful e-commerce platform that enables companies to create and manage online stores. The platform offers flexibility and scalability to meet the specific needs of online retailers. At its core, the software consists of the webshop for customers (frontend). And an administration (backend), which the operator uses to manage the store.

Shopware offers two basic versions: The license-free Community Edition and the commercial plans Rise, Evolve and Beyond. In all cases, this is open source software with extensive customization options. Operation is possible both on your own servers (self-hosted) and in the cloud.

Shopware is characterized by its flexibility, ease of use and strong community. It enables individual customization and offers a variety of plugins to adapt the store to specific requirements.

Yes, Shopware is suitable for both B2B and B2C stores. The platform offers special functions such as customer groups, price scales and individual prices, which are particularly useful for the B2B sector.

Shopware attaches great importance to security and offers regular updates and security patches. Additional security measures such as SSL encryption and 2-factor authentication can also be implemented.

Shopware can be installed using the official installation package, which is available on the website. For a user-friendly installation, we recommend using hosting providers that offer one-click installation.

Yes, it is possible to migrate to Shopware. There are tools and plugins that support the migration process from other platforms to Shopware. However, it is advisable to call in an agency to carry out the migration professionally.

Shopware can be hosted on your own servers (on-premises) or in the cloud. For optimal performance and security, managed hosting with a specialized provider is recommended.

Shopware offers a marketplace (store) with thousands of plugins (extensions) with which you can expand your store with functions such as marketing tools, payment providers, shipping methods and more. You can also find ready-made layouts (themes) for your store there.

Yes, Shopware is very flexible and offers an easy-to-use backend as well as extensive documentation that allows you to customize the design and functions of your store yourself.

Shopware offers integrated SEO tools that make it possible to optimize meta tags, speaking URLs and keywords. In addition, an SEO plugin can further improve the SEO optimization of the online store.

Performance can be improved by using an improved cache, optimizing images, using a content delivery network (CDN) and selecting a high-performance hosting provider.

Shopware supports a variety of payment and shipping methods, including PayPal, credit cards, Klarna, DHL, UPS and many others. These can be easily integrated via plugins (extensions) from the store.

Yes, Shopware offers extensive options for connecting to ERP systems. Numerous plugins (extensions) and interfaces are available to enable seamless integration.

Yes, Shopware offers all the necessary features to be GDPR compliant, including cookie banners, privacy policy and the ability to anonymize data.

Yes, Shopware supports multilingualism and different currencies, which makes it easy to run an international store. It also offers functions for adapting tax rates and legal requirements in different countries.

Shopware offers various support options, including a community forum, documentation, video tutorials and professional support for the paid versions.

In Shopware, discount promotions and vouchers can be created and managed directly in the backend via the marketing module. There are also advanced options for time-limited promotions and individual voucher codes.