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Shopware AI Copilot offers a set of nine innovative features supported by artificial intelligence. These intelligent features significantly simplify the work of shop operators in the e-commerce software. In addition, they ensure an improved shopping experience for customers in your shop. The new features are available as standard in the Rise, Evolve, and Beyond commercial plans.


Functions of the Shopware AI Copilot

Here is a brief overview with relevant practical examples:


Worlds of experience

With the help of AI Copilot | Content for Experience Worlds, you can quickly and easily create, correct, and translate content directly in Shopware Experience Worlds.


 


Keyword wizard

When uploading images, relevant keywords (ALT text) are automatically generated and assigned to the image. Before starting, the wizard must be activated in the Shopware settings. After activation, a few settings can be adjusted there, such as the language or how the keywords should be handled.


 


Product attributes

Adding product attributes manually can be very tedious. Copilot automatically suggests suitable attributes based on the product description. These attributes are highlighted with a new badge.


 


AI-generated order completion message

Instead of sending generic messages to all customers, Copilot allows you to create personalized messages tailored to the customer’s purchase. For example, the customer receives a message that not only expresses gratitude, but also contains personalized product recommendations based on their purchasing behavior. Here, you can select the tone of the email and define the number of characters.



Evaluation summaries

Manually reviewing and summarizing customer reviews is time-consuming. Copilot automatically creates concise summaries that highlight the most important points. This allows customers to see summarized reviews for a product at a glance and make purchasing decisions more quickly.



Customer classification

Segmenting customers based on their purchasing behavior can be complex. Copilot automatically classifies customers, making it easy to create targeted marketing campaigns.


 


Data export

Data export is already possible in Shopware without any problems. With the use of AI, data export can now be triggered with a simple command, without the need for complex configurations. Example: A shop manager needs sales data for analysis. He enters a simple command and the AI exports the required data to a CSV file.


 


Translations

Manually translating product reviews takes time and resources. Copilot handles this task seamlessly, allowing customers to translate reviews directly into their language.


 


Product descriptions

Creating product descriptions can be tedious. Copilot automatically generates appealing descriptions that highlight the most important features.


 


Search

AI optimizes product search by delivering contextually relevant results. This means that customers find what they are looking for faster.



Image search

Customers can find products by uploading images instead of searching for the right keywords. In addition to the search function, there is an upload function for images, which are then used for analysis.


 


Documentation of the Shopware AI Copilot

Further information about Shopware AI Copilot can also be found in the Shopware documentation.


Conclusion on the Shopware AI Copilot

Shopware Copilot offers a wide range of features that make operating and managing an online store much easier and more efficient. Artificial intelligence as perfect assistant automates many manual tasks, allowing you to focus on what matters most: selling your products and keeping your customers happy.