scope01 in Frankfurt am Main is your e-commerce agency and your partner for successful projects. Our focus is on the realization of online stores. We design, implement and ensure the smooth operation of e-commerce systems (online stores), websites with a sales character and data management systems. These include in particular the management of product data (PIM), media data (DAM) and content (CMS). In addition, we create smooth communication between systems by developing interfaces. We work across all sectors, for example in wholesale, retail and industry. Both for companies that target private customers (B2C) and those that target business customers (B2B). With a focus on medium-sized and large companies. In addition, we regularly support start-ups with their e-commerce activities or companies in the context of digitalization. We see ourselves as a small but excellent e-commerce agency. With a high level of expertise in technology and years of experience from a large number of successful projects. And for you with personal, consistent contact partners in all phases of your e-commerce project, from initial contact through to ongoing operation. Because with us, the project participants do not become more junior as the project progresses. You can rely on that.
And what can we do for you?
E-commerce agency from Frankfurt am Main
How do we work as an e-commerce agency?
The way we work as an e-commerce agency can be described in a few words:
- In partnershipWe work with our customers as equals. We do not operate in a classic customer-service provider relationship in our projects, but rather we put our heads together and make your projects our own. That is our claim. Because only if you are successful with your online projects can we as a service provider benefit and grow with you.
- DirectWe address issues directly and get to the point. Comprehensible and clear. Without empty phrases, buzzwords and unnecessary anglicisms.
- Goal-orientedSpeaking of buzzwords. Long before buzzwords such as MVP (Minimum Viable Product) or MLP (Minimum Loveable Product) arrived in the world of online agencies, we made it our business to break down complexity into many individual sub-areas. With the clear aim of delivering visible results quickly.
- Open: This also means that we do not work in a black box. Our work is transparent and comprehensible for our customers. And not just at the end of the month on the invoice. But in our day-to-day work. In contrast to many other agencies, we also like to work with internal resources on our clients’ side.
- AgileFor many years, we have been working with agile project management methods to successfully implement projects. On the one hand, to reduce complexity as described above. And to deliver fast results. On the other hand, to firmly plan our work within a working week (sprint). And to give you reliable statements about time and budget.
Self-description is all well and good. But what is much more important is what our customers say. When we come together, you will receive references from us in advance, which you are of course welcome to contact. Because you can only find out the whole truth about us at first hand. Contact us and we will show you how we work and how we successfully implement projects.
Consulting and conception
The starting point for our consulting and conception is your requirements for an e-commerce project. In practice, we receive these requirements in a wide variety of forms: From fully formulated requirement and functional specifications to Excel lists or e-mails to pure considerations in your head. In kick-off meetings and workshops, we process this information and turn it into a successful concept. Our consulting approach is in line with our philosophy: agile, unbureaucratic and direct.
For us, consulting does not end with the launch of the online store. As an e-commerce agency, we advise our customers on how they can further develop their online business in all phases of the project and during ongoing support. Because this is the only way we can grow together with you.
Implementation
Our core competence as an e-commerce agency is the realization of online stores. This includes
- Online stores and e-commerce platforms based on Shopware
- Data management (PIM, DAM, CMS) with Pimcore
- Development of interfaces between Shopware and Pimcore
- Development of interfaces to third-party systems such as ERP, CRM etc.
We have many years of experience in these systems. True to our motto: Few systems, but in-depth knowledge. We always use standards if they are well made. If not, we develop them ourselves.
Design
Our design partners create the design framework for your e-commerce project. From the development of new web designs based on your corporate design to the intelligent individualization of finished layouts. The focus is always on high usability and attractiveness for the user. Because only then will your online store be successful.
Project management
Our project management team holds the reins for you and lays the foundation for successful implementation. We manage your project on the basis of our JIRA project management software from Atlassian. On request, we can also integrate internal resources or third parties into the project.
Decisive factors in our project work are:
- Agility: We have been working with agile processes for years. Based on our SCRUM/KANBAN project management methods, we find the optimal balance between flexibility and predictability.
- Transparency: You know about your project at all times. Because we keep you permanently informed about budget, time and factors that can positively or negatively influence a store project. We always communicate these in good time and not when it is too late.
- Discipline: We ensure discipline in the e-commerce project: this includes both the quality of our work. Multi-stage quality management ensures that you can concentrate on acceptance and not on testing. But also the timely delivery of information that is important for the project.
Support, maintenance, update and further development
We are not finished with our work once the project has been completed. We also support you with our services as an e-commerce agency during ongoing operations:
- Support & maintenance: Our team is at your disposal for questions and problems. Either during normal business hours. Or on request 24 hours a day, 7 days a week. We permanently monitor your online store with our monitoring service. And automatically rectify errors or problems before you notice them.
- Update: Permanent software updates are necessary, especially in the e-commerce sector. This is because sensitive data should remain protected. We therefore carry out updates on an ongoing basis with the typical processes of backup, update test system, testing, update live system and retesting.
- Further development: We have attractive offers for our customers for the further development of online stores. We implement your ideas on the basis of fixed budgets at attractive conditions. And if you don’t have any, we’ll suggest some.
Get in touch with us and we will inform you about our services.
